DFM Self Protection

Safety Through Knowledge


Latest news

March 7th: The first prototype version of DFM Self Protection goes online.


CRT Healthcare Course

All our trainers have attended the CFSMS (NHS Security Wing) CRT Familiarisation Course.
Our Healthcare CRT Course covers all the areas laid down by the Secretary of Health to the CFSMS to be covered for NHS frontline staff.
These staff include: nurses; doctors; consultants; physiotherapists; family planning; paramedics; medical receptionists; and many many more frontline employees.
Students receive a bound booklet that covers all the key points of CRT.
They also receive a signed certificate to present to employers saying they are CRT trained.

Course Details:

  • What is Conflict
  • Verbal Communication
  • Body language (The signs confrontation is turning to violence)
  • Personality Types (How to recognise different personalities)
  • Betaris Box
  • Confrontation
  • Five Step Appeal (How to gain compliance and help the patient)
  • LEAPS (How to gain empathy)
  • Cures (Communicate, Understand, Repeat, Evaluate and Summarise)
  • Understanding Distance (Why a patient's personal space should be respected)
  • The reaction Zone
  • When Confrontation turns to Conflict
  • Defusing Conflict
  • ALPS (Attitude; Look and Listen: position and Palms; Space)
  • Risk Assessments (Why assessing risks beforehand is important)
  • Impact Factors (Drugs; Alcohol; Beareavement; History of Violence)
  • PILS (Person; Implement; Location; Situation)
  • Role Player
  • The law on Self-Defence
This course can include Street Safe sections, lone worker sections and cold calling (door knocks) CRT as well as simple breakaway techniques to stop an assailant from keeping a grip on you and how to defend against strikes without striking back.