Testimonials
Andrew
Newton
In the course of my career I have done a few CRT courses,
including the British Security Industry course, and I can safely say
this
course was the best I’ve ever done.
This
course managed to get more information across clearly
in a day that some CRT courses take in two.
The
teachers were very knowledgeable and you could tell
they were speaking with experience from their in-depth knowledge of the
topics.
I would
recommend this course as the best on the market.
Andrew Newton,
Customer Relations, 2008
I really enjoyed the course and thought the tutors were
able to project and show each aspect of the CRT so it was
clearly
understood. This is not easy considering the physical requirements and
some of
the more personal points that were raised.
I had no
expectations as I've never done anything like
this but I've always been a people watcher and I found the information
on
traits and tell tail body language signs very interesting.
I would
have been happy for it to have go on for longer.
I was
surprised at the tutor’s knowledge of the subject -
not just the broader scope of CRT - but the detail and little snippets
of
information that relate to animal reactions, conversational
and body
language traits etc.
I am
recommending the course to other departments at the
castle and will be discussing it with others businesses in the area.
All in
all it was a very good course - informative -
relevant - with useable and memorable information. Well done.
Maintenance
Co-ordinator Manager
The
Northumberland Estate, 2008
I enjoyed this
course as it was run in an informal manner.
Although
I did
have some pre-course knowledge in this subject, the course both
reinforced my
own subject knowledge and added to certain other relevant areas.
The
tutors’
use of human physiology and psychology in conflict resolution rather
than
relying on physical skills showed personal underpinning knowledge of
the
subject and the course more than met my expectations.
I would
recommend this course to other “free lance
trainers” who because of their
profession work or stay in unfamiliar locations.
Senior Trainer
First Aid
& Health and Safety, 2008
Caroline
Smith
The presenters
were courteous and enthusiastic throughout the course and the purpose
of the
course was made clear.
The
presenters
were very knowledgeable, the lesson was well structured and the
material was
taught clearly.
Another
aspect
of the course was the relevance of the material taught to my role as a
reporter.
The
session
developed my understanding of human behaviour and how modifying my own
behaviour can change a confrontation for the better.
Chief Reporter
ncjMedia, 2007
Sharon
Hall
Thank you very much for your input on training update day
- the feedback was very good for your course and everyone thoroughly
enjoyed
the morning training in CRT.
I
appreciate you taking time out of your busy weekend at
short notice for this.
I enjoyed this
course because the subject matter was taught in a clear, succinct and
practical
way. It was also full of useful information.
The
course
tutors knew their subject and brought a wise range of interpersonal
problem-solving experiences to the course, coupled with an expertise in
self-protection.
I would
highly
recommend this course because it was practical, low on waffle and
reductive
theory and high on easy to memorise techniques that were easy to apply.
Well
done.
Child care, 2008
Lisa
Williams
The course was
interesting and informative. I liked the fact that the trainers
demonstrated
what they were talking about rather than just relying on verbal
communication.
The
tutors
really knew their stuff and relayed good third party stories to
reinforce
points which could only come from experience.
I would
happily recommend this course to others.
Electrical
Appliance Testing
Martial Arts: Kickboxing
Instructor, 1st Dan, 2008
I enjoyed the
course as it was very educational learning how deal with people in
confrontational
situations.
The course was a lot more interesting and enjoyable than I had expected it to be. The tutor was very knowledgeable about his subject and was able to project a confidence and provoke interest in those participating in the course. The content of the course was well received by those there.
I would definitely recommend this course to other people because, as
well as
the practical applications of what was taught, it also was an enjoyable
and
informative day.
Daniel Drew
Shop worker
Metro Centre,
I would like
to thank the tutors for their sound knowledge of CRT and for making the
course
intense but very enjoyable.
My initial goals were just to understand the basics of CRT in order to help me in my employment role as an operations manager. However, the tutor’s approach to teaching and training was very detailed and informative. The structure of the course and its criteria was easy to follow and understand as was the practical side of this training package.
Following the course I now have a sound understanding of CRT and the
body
language of people whom are either angry or upset. This will have a
great
impact on my employment as part of my job is to deal with or discipline
employees.
This
course has
now prompted me to look into the matter of body language further and
human
behaviour in situations were people are very upset and could lead to
violence.
However this is no substitute for actually attending a course in CRT.
As I also
teach martial arts and self defence i was very surprised as how easy it
would
be to incorporate the CRT training in to my self defence system, this
will be a
huge bonus for my student "avoiding violence before violence starts".
Operations
Manager
Caledonian
Alloys Ltd,
Martial Arts: Evasive Self
Defence System, 4th Dan;
I enjoyed the course because it was held in a light hearted yet
informative
manner. It also pulled together lots of information on this very
important
subject.
The
course met my expectations of developing techniques to identify
conflicts
as they arise and also to deal with and avoid conflict situations.
The
course tutor both knew course material and was able to provide examples
from real life.
I would
recommend this course because violent conflict is becoming more and
more intrusive into a lot of peoples lives, so the ability to identify
the
causes and deal with them effectively is becoming more and more
relevant to
people.
Pete Bagnall
Manager,
Multi-national
IT company
Martial arts
instructor
Wado-ryu Karate,
2nd Dan; Aikido 1st Dan;
Kenjutsu 1st, 2008
Robin Francis
I very much
enjoyed the course because it dealt with a serious and useful subject
in a
friendly and memorable way, yet remaining very conscientious of the
material
the whole time.
I also
felt
the exercises helped the learning process as it allowed course
participants to
practise applying it in real situations.
On the
whole,
the course exceeded my expectations: I did not expect such depth
(especially in
terms of the psychology), nor the breadth (such as the section on law
and
identifying environments and other factors likely to exacerbate the
situation)
that was covered in the course.
The
tutors
certainly knew their stuff - this was evident in the fact that for
everything
that was taught, an explanation was provided for why this was so. This
was
particularly reassuring as to the practicality of the course.
I would
recommend this course to any organisation, company or institution where
people
will be working with other people. Those who work in office
environments have
as much to benefit from as those who work in dangerous environments. I
think
that those in management or human resources positions would especially
benefit
from this class.
Political
office worker and Cambridge University Student, 2008
Peter
Seth
I thoroughly enjoyed the course and it met my expectations very well.
The course had good timing and pace, and was knowledgeably presented in
a
relaxed atmosphere and was delivered with plenty of humour - conducive
to learning..
I would
recommend this course for all the above reasons.
Peter Seth
Technical
support
Education
Martial arts
instructor
Aikido 3rd
Dan (senior instructor/coach British Aikido Board - Sport
Luke Somerville
I found the
CRT course very enjoyable and interesting. I’ve attended
another CRT course in
the past as part of my employment, but it wasn’t as in depth
as this course,
which explored and explained the theories with good examples which
could be
related to everyday life.
The course met my expectations and more. I now have a much better idea how to control conflict before it reaches aggressive stages. I also have a greater understanding of conflict triggers and how they transfer to violence.
The course tutor had a vast knowledge of conflict management theories and could also give good examples and practical demonstrations.
The course although serious also has an element of humour throughout the day and this just adds to the enjoyment.
I would
thoroughly recommend this course and feel that
everybody should have to complete a training day within this area. I
believe
this type of training to be important within many employment sectors
and a must
to people who deal with the public on a day to day basis.
Luke
Somerville
Security Door
Staff, 2008
Scott
Hall
I enjoyed
the course because the subject was interesting and well explained. The
course
met my expectations because of its use of psychology and I was
interested in
its application.
The tutor had an excellent understanding of the subject and could explain it using examples from real life with a conversational ease.
I
would certainly recommend the course to anybody whether a martial arts
student
or not because you can never be sure of your personal safety and the
course
gives you a chance to read the warning signs before a conflict allowing
an
escape regardless of physical strength or any fighting skills.
Scott Hall
Student at