DFM Self Protection

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March 7th: The first prototype version of DFM Self Protection goes online.

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DFM Products

SAFE TRAVELING BOOKLETS FOR STUDENTS
DFM Self-protection Ltd has expecially produced a safe traveling guide for students.
This booklet is full of safety tips on subjects such as food and hygiene, dangerous diseases - symptoms and advice, fraud, pickpockets and robbers, safe transport, plus Foreign and Commonwealth Office advice on countries and UK embassy telephone numbers in case of emergencies.
The booklets are paperback A5 pocket-size which can fit into pockets or into a shoulder bag.

Price: £3 per booklet, minimum order 10, plus post & packaging.

Email: phil.doherty@martialnews.co.uk

SAFE TRAVELING BOOKLETS FOR BUSINESS
DFM Self-protection Ltd has expecially produced a safe traveling guide for men and women going abroad on company business.
This booklet is full of safety tips on subjects such as food and hygiene, dangerous diseases - symptoms and advice, fraud, pickpockets and robbers, safe transport.
It also gives advice on cultural norms and body language gaffes as well as explaining how to greet people from different backgrounds.
Each booklet contains Foreign and Commonwealth Office advice on countries and UK embassy telephone numbers in case of emergencies.
The booklets are paperback A5 pocket-size which can fit into pockets or into a shoulder bag.

Price: £3 per booklet, minimum order 10, plus post & packaging.

Email: phil.doherty@martialnews.co.uk

STUDENT STREET SAFE BOOKLETS
DFM Self-protection Ltd has produced a booklet for youngsters aged 16 to 25-years old who are going off to college, university or on a gap year.
These booklets explain Conflict Resolution Techniques to calm potentially violent situations down. These techniques include verbal and body language, and pyschology. It also explains how to use space to defuse confrontations, why violence happens, how to recognise a situation is turning violent and how to change the script of conflict.
Students are also given top tips and advice on how to stay safe while in vehicles, on foot and in the home. How to handle being approached in the street by strangers, what to shout if attacked and much much more.

Price: £5 per booklet, minimum order 10, plus post & packaging.

Email: phil.doherty@martialnews.co.uk

DEALING WITH DIFFICULT CUSTOMERS BOOKLETS

DFM Self-protection Ltd has produced a customer relations booklet for employees that shows how to deal with difficult customers and come out with a win-win situation.
With one bitter or angry person telling at least 20 others of their experiences, and they in turn telling at least one other person, an unresolved dispute between customer and a business can seriously damage a company's reputation.
This booklet explains:
  • How we communicate
  • The importance of First Impressions (Professional Face).
  • Why negative experiences affects up to forty potential customers.
  • How to address customers on the telephone and in person.
  • Personality Types.
  • Betaris Box.
  • Body Language teachniques to build rapport.
  • Body Language sins and nine things never to say to some one.
  • LEAPS (Listen, Empathise, Ask, Paraphrase and Summarise - how to undestand the customer's point of view and resolve disputes.
  • Bridging the Gap between expectations and realities.
  • Going the extra mile to gain the smile.
  • Safe work procedures and active risk assessments.
  • Correct lead and support procedures.
  • How to move a person out of a room without touching them.

Price: £5 per booklet, minimum order 10, 
plus post & packaging.
Email: 
phil.doherty@hotmail.co.uk
POWERPOINT PRESENTATIONS
DFM Self-protection Ltd sells ready made powerpoint presentations on Conflict Resolution, Dealing with Difficult Customers and Street Safe courses.

Price: £5 per booklet, minimum order 10, post & packaging.

Email: 
phil.doherty@martialnews.co.uk

SLASH/STAB RESISTANT CLOTHING AND VESTS


DFM Self-protection Ltd sells slash resistant clothing and anti-stab vests.
The slash resistant lining can be sewn into you uniform designs for security guards or you can chose from a range of the peg clothing.

Email for details and prices: phil.doherty@martialnews.co.uk
BOOKS
DFM Self-protection Ltd sells the top books in these core subjects:
  • Self-defence
  • Body Language
  • Body Language and human behaviour
Authors and books include:

Verbal Judo: The Gentle Art of Persuasion – George J Thompson, Quill Publishing
The definitive Book of Body Language – Allan and Barbara Pease, Orion Books
Manwatching: A Field Guide to Human Behaviour – Desmond Morris

The Complete Idiots Guide to Verbal Self-defence – Lillian J Glass, Alpha Books
The Self-defence Manual – Martin Dougherty and David Birdsall, Summersdale Martial Arts
Email for stock and prices: phil.doherty@martialnews.co.uk